If you, as a patient, have issues related to medicare & medicaid, medical bills, access to care, medical record confidentiality, consent to medical treatment, a health & health care law attorney can help, but not every attorney will be right for you.
Do You Need a Health Care Attorney?
Health care law includes the laws and regulations governing hospital and healthcare administration. An understanding of healthcare insurance is key to it. There are big differences in the types and amount of coverage provided by various private insurance policies,
such as HMOs, PPOs, disability insurance, and hospital indemnity insurance. There are also big differences in the cost to you. Public health insurance programs also play a part.
The health care attorneys represent clients in numerous pre- and post- litigation in healthcare-related legal issues and successful litigation techniques. The following list provides some examples of the kinds of healthcare litigation: Licensing Matters, Hospital Staff Privileging Matters, Other Physician-Hospital Disputes, Physician Residency Terminations, Physician Recruitment Matters, Physician-to-Physician Disputes, Violations of Covenants Not To Compete, Third Party Payor Departicipations, Medicare, Medicaid, Blue Cross/Blue Shield, and Third Party Payor Audit Appeals/Overpayment Demands, Exclusion from Medicare, Medicaid and other Federally-Funded Programs, Billing Company Disputes, State and Federal Government Investigations, Fraud and Abuse Matters.
Not Every Health Care Attorney will be Right for You
You must be sure that your philosophy of how to handle your health care case matches that of your attorneys ; both of you need to be on the same page. It is important that you ask questions and gather information which reveals the attorney’s philosophy for handling cases.
Selecting the right health care attorney for your case will help you get through legal problems with the least amount of time, stress and money.
Research Your Health Care Attorney
Once you have selected a health care attorney to meet with, the next thing you should do is look into that attorney’s experience and background. There are several ways to do this:
1. Search the Internet: Do a Google search on your attorney. Look for a legal blog, a website, news stories quoting or featuring the attorney, and other online information. Ideally, your attorney should devote almost all of his or her practice to the health care matter you are willing to solve.
2. Contact the State Office of Court Administration: This office can tell you when the attorney was admitted to practice law, where he or she went to school and when he or she graduated, and whether the attorney is in good standing or has a record of disciplinary actions.
3. Ask Around: You should ask your circle of friends and professional advisers (accountants, attorneys, even some of their past or existing clients, etc) what they know about the attorney, or if they know someone who does know about the attorney.
Contacting the Health care Attorney’s Office and Scheduling Your Initial Consultation
Now that you have selected a health care attorney to interview and have done research on him or her, the next step is to contact the attorney’s office and schedule an appointment. You can learn a lot about how your attorney will behave if you retain him or her just by how he or she handles the simple but important task of scheduling a meeting with you as a potential new client.
Contact the health care attorney’s office by telephone or e-mail and request an appointment. When you do this, it is important to tell the attorney’s office that you would like to discuss a specific type of health care case. Take careful note of how quickly your message is answered. Your inquiry should always be answered promptly. If the attorney you contacted cannot manage to reply to a potential new client who is bringing him or her a new case and therefore new fees, that fact should tell you something about how he or she will behave once he or she already has your money.
Also, pay close attention to who you deal with in setting the appointment and how you are treated. Most good health care attorneys rely on an assistant to schedule their appointments, and that person is very often responsible for much of the day to day communications and interactions with you once you hire your attorney. If you are not comfortable with the assistant who sets your appointment, it is a sign that the attorney may not be right for you and your health care case.
Finally, you should ask about the cost of the initial consultation. Evaluate the response you get to these questions. Was the response clear and unequivocal?
Visiting the Health Care Attorney’s Office; What You See & Hear is What You Get
The experience of meeting your health care attorney at his or her office is critical to determining whether this attorney is a good fit for you and your special case. An attorney’s office is, in effect, his or her professional home. And the rules that apply to a attorney’s professional home are the same as those that apply to your own home. So, you should pay careful attention to what you see and hear in your attorney’s office.
1. Visit during normal business hours. Set up your appointment during normal hours when the rest of the staff is present. Why? Because you want to meet the staff and see just how well they take care of clients.
2. Is the office neat and clean? This tells you something about how organized and focused the health care attorney is. If the office is a mess and there are papers and files everywhere, imagine how that will affect the attorney’s ability to find your file and deal with your case at critical moments.
3. How does the attorney and his or her employees behave towards you and each other? It is important to observe how the health care attorney’s staff treats you and each other during your visit. What you see when you are there is likely to be their best behavior. If you are not well taken care of during your visit or you observe inappropriate behavior during your visit, you can be certain this conduct will get worse once you are a client of the firm and the attorney has your money in hand.
Interviewing your Health Care Attorney; 8 Questions You should Ask
Preparing for your interview with your health care attorney will help you make a better and more informed decision. You should organize discussion topics prior to meeting and bring with you any relevant paperwork. Your health care attorney may need some of the documents you bring with you so be prepared and retain copies for your own records. If you can, you should write down dates and times of events, the names and addresses of any witnesses and any other important facts.
You should try to understand that health care attorneys have professional and ethical commitments to all of their other clients, so you should expect your interview to last about 30-45 minutes on average.
At some point during the meeting, you should be able to ask questions about your case. You should try and write down as many of your questions as you can before the meeting so that you make sure you remember to ask them.
The 8 questions you should ask in the interview with your health care attorney:
1. How much experience do you have with health care cases like mine?
2. How much of your practice is devoted to the type of law I need help with?
3. What other types of health care cases do you handle?
4. How do you communicate with clients? Do you prefer e-mail, text message or telephone?
5. How quickly do you answer calls and other communications from clients?
6. How much will your services cost me? What is your retainer fee?
7. Do you bill for normal business ‘overhead’ such as faxes, postage, and photocopies?
8. How long does an health care case like mine usually take if there are no unusual developments?
Deciding which Health Care Attorney is Right for You
While you are interviewing a health care attorney, you should listen carefully to the answers provided. You should also pay extremely close attention to your attorney’s personality, his or her manners and behavior, and how you feel during the interview.
How does the attorney make you feel? Comfortable? At ease? Are you treated as an equal and with respect? Or do you feel like the health care attorney has a superior attitude and talks down to you? Has the attorney spent meaningful time with you and provided answers to your questions and concerns in a friendly and appropriate manner?
How you feel about your health care attorney and how he or she behaves towards you will have an affect on your ability to trust and communicate effectively with that person over emotional and highly personal matters. Once the interview is over and you have time to reflect, assess the strengths and weaknesses of the candidate. Did the health care attorney listen to you? Did the attorney provide enough information to make you feel comfortable that they know the law and procedure? Did you feel confident?
Once you have gone through all of these steps, you now have the information and experiences necessary to decide which health care attorney best suits your needs.